Shipping and Delivery
Shipping & Delivery Information
Our goal here at EssTey is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent for dispatch within 24 hours after the order is placed. Depending on the destination address, Our dispatch centre then processes shipping with courier companies like DHL, TCS, China Post etc. which takes an additional 2–4 days.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
For any questions or concerns, please do not hesitate to contact us at firstname.lastname@example.org. Our team will be happy to assist you within 24 hours time